Terms & Conditions

Last Updated: September 12, 2026

Welcome to shopzyni.com, operated under the ZYNI brand.

These Terms & Conditions govern your use of this website and your purchase of products from ZYNI.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

1. About ZYNI

ZYNI is an India-based apparel brand serving customers primarily in the United States.

ZYNI uses third-party service providers, including Printful, for product fulfillment.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to interfere with the operation or security of the website
  • Access accounts, systems, or information without authorization
  • Copy or reproduce website content without permission
  • Use automated systems in a way that may disrupt the website
  • Misuse the ordering or payment system

3. Product Information

We make reasonable efforts to ensure that product descriptions, product images, colors, sizing information, and other product details are accurate.

Colors may appear somewhat different depending on your device, browser, display settings, or other technical factors.

Product availability may change without notice.

4. Pricing and Payment

Product prices are displayed in U.S. dollars unless otherwise stated.

Applicable shipping charges and taxes, where required, will be displayed during checkout.

Payments are processed through third-party payment providers.

ZYNI does not intentionally store complete payment card information on its own servers.

5. Orders

After you place an order, an order confirmation will normally be sent to the email address provided during checkout.

We reserve the right to cancel or decline an order when reasonably necessary, including circumstances involving:

  • Pricing errors
  • Payment problems
  • Suspected fraud
  • Product availability
  • Technical errors
  • Other legitimate business or security concerns

If we cancel an order after payment has been received, an appropriate refund will be issued.

6. Made-to-Order Products

Most ZYNI products are made to order after purchase.

Because production may begin shortly after an order is submitted, customers should contact us as soon as possible if they need to request a change or cancellation.

A cancellation may generally be possible before the order enters fulfillment.

Once an order has entered fulfillment, cancellation may no longer be possible through our fulfillment provider.

Changes to an order are also subject to the order’s status and the applicable procedures of our fulfillment provider.

Please contact support@shopzyni.com as soon as possible if you need to request a change or cancellation.

7. Shipping and Delivery

Printful’s average fulfillment time is 2–5 business days for most products.

For eligible U.S. domestic orders using Printful Standard shipping, shipping generally takes 3–4 business days after fulfillment.

For products using these standard timeframes, typical total delivery may therefore be approximately 5–9 business days from the date the order is placed.

These are estimated timeframes and are not guaranteed delivery dates. Actual delivery times may vary by product, destination, fulfillment location, carrier, shipping method, order volume, and other circumstances.

Available shipping methods, shipping costs, and estimated delivery information will be displayed at checkout.

Please see our Shipping Policy for additional information.

8. Refunds, Returns, and Replacements

Our Refund & Return Policy explains when refunds, replacements, or other resolutions may be available.

Because our products are made to order, we generally do not accept returns or exchanges for:

  • Wrong size selected by the customer
  • Wrong color selected by the customer
  • Change of mind
  • Buyer’s remorse
  • Personal preference regarding fit or appearance

Eligible damaged, defective, misprinted, incorrect, or qualifying lost-in-transit orders may qualify for a refund or replacement under our Refund & Return Policy.

9. Intellectual Property

The ZYNI name, logo, branding, original designs, website content, photographs, graphics, text, and other original materials displayed on the website are owned by or licensed to ZYNI unless otherwise stated.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without appropriate authorization.

10. Third-Party Services

We may use third-party service providers for functions including:

  • Payment processing
  • Product manufacturing and fulfillment
  • Shipping
  • Website hosting
  • Analytics
  • Customer support
  • Email communications
  • Fraud prevention
  • Other business services

Third-party services may be governed by their own terms and privacy policies.

11. Website Availability

We make reasonable efforts to maintain the website and keep it available.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may modify, suspend, or discontinue any part of the website when reasonably necessary.

12. Limitation of Liability

To the extent permitted by applicable law, ZYNI will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised Last Updated date.

14. Applicable Law

These Terms are subject to applicable law and any mandatory consumer protection rights that apply to customers in their place of residence.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be waived.

15. Contact Us

Questions about these Terms & Conditions can be sent to:

Email: support@shopzyni.com

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