Shipping Policy

Last Updated: September 12, 2026

At ZYNI, we want your order to arrive safely and reliably. Our products are made to order and fulfilled through our third-party fulfillment partner, Printful.

Order Processing

Most ZYNI products are made to order after an order is placed.

Printful’s average fulfillment time is 2–5 business days for most products. Fulfillment time refers to the time required to produce and prepare your order before it is shipped.

Fulfillment times are estimates and may vary depending on the product, fulfillment location, order volume, seasonal demand, and other circumstances.

U.S. Shipping & Delivery

For eligible U.S. domestic orders using Printful’s Standard shipping method, shipping generally takes 3–4 business days after fulfillment.

Based on the current average fulfillment and Standard shipping estimates, customers can typically expect delivery in approximately 5–9 business days from the date the order is placed.

This is an estimated timeframe, not a guaranteed delivery date. Actual delivery times may vary depending on the product, destination, fulfillment location, carrier, shipping method, and other circumstances.

Faster shipping options may be available for eligible products and destinations. When available, the applicable shipping options and estimated delivery times will be displayed at checkout.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on the products, shipping destination, and shipping method selected.

Any applicable shipping charges will be shown before you complete your purchase.

Order Tracking

Once your order has been fulfilled and shipped, tracking information will be provided when available.

Tracking information may take some time to become active after the carrier receives the package.

Address Accuracy

Please carefully review your shipping address before completing your order.

Customers are responsible for providing a complete and accurate delivery address.

If an incorrect or incomplete address is provided, the order may be delayed or returned to the fulfillment provider.

If you notice an address error after placing an order, contact us immediately at support@shopzyni.com. Because our products may enter production shortly after an order is placed, we cannot guarantee that an address change or cancellation will be possible.

If an order is returned because of an incorrect or incomplete customer-provided address, reshipping may be available and additional shipping charges may apply.

Delayed Orders

If your order has not arrived by the estimated delivery date, please allow an additional 3 business days for possible carrier or fulfillment delays before contacting us.

If your order still has not arrived after this additional period, please contact us at support@shopzyni.com with your order number so that we can investigate the shipment.

Lost Packages

If an order is considered lost in transit, please contact us as soon as possible.

Claims for lost packages generally need to be submitted within 30 days of the estimated delivery date, subject to the applicable requirements of our fulfillment provider.

We will review the shipment and work with our fulfillment provider to determine the appropriate resolution.

International Shipping

ZYNI currently focuses primarily on customers in the United States.

If international shipping becomes available for a particular destination, applicable shipping methods, costs, and delivery estimates will be displayed where available.

Customers may be responsible for applicable customs duties, import taxes, or other charges associated with international delivery.

Third-Party Fulfillment

ZYNI uses Printful as a third-party fulfillment provider.

Printful may manufacture, package, and ship ZYNI products from different fulfillment facilities depending on the product, destination, availability, and operational requirements.

Contact Us

For shipping questions or assistance with an order:

Email: support@shopzyni.com

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